How to keep your jewels shining ?

Perspiration is not good for your jewellery. Remove your pieces before doing sport.
Chemicals and cleaning agents can damage your jewellery.
Always apply perfume, sunscreen and hairspray before putting on your jewellery.
Chlorine, shampoo, soap and salt water can all tarnish your jewellery. Remove your jewels before taking a shower or swimming.

How to store your jewels ?

Keep your jewellery in a dark and dry place.
Keep each piece separately to prevent scratching and tangling.
Keep the original jewellery boxes or wrap each piece individually in a soft tissue

How to clean your sterling silver jewels ?

Tarnished sterling silver jewellery can be carefully polished with a toothbrush and a mild, preferably natural, dish soap.
Handle with extra care when cleaning jewellery with gemstones and pearls.
For silver and gold-plated jewellery, occasional cleaning with a special cloth will keep the silver shiny and remove oxidation.
Brightening up your silver pieces with silver dip solution can be helpful too. Gently rinse after dipping.

Warranty

Every Lenù jewellery is made by hand in the Brussel atelier. We pride ourselves on crafting treasures of impeccable quality but in case a hidden manufacturing defect does occur, we grant a 24 month warranty from date of purchase. As from six months following the purchase of your item, you will need to demonstrate that the issue truly was a hidden manufacturing defect. We do not refund warranty repairs done elsewhere but happily put our effort to work to make your jewel as good as new again.

Our warranty does not cover damages caused by normal wear and tear,  improper use and accidents. We do happily repair your lenù jewellery that has been damaged or got worn out.

Reach out via email info@lenu.be to discuss your warranty claim or a repair request